Vigo IT Solutions continues to innovate with the appointment of a Client Relationship Manager and a new Compliance and Quality Team during its 10th birthday year!
Vigo IT Solutions is heading into 2018 with quality in mind by creating a new Compliance and Quality team with a focus initially on helping customers to navigate, understand and meet the requirements of the new GDPR (General Data Protection Regulation) that is replacing the Data Protection Act.
Being driven by customer happiness, Vigo has also created a new dedicated Client Relationship Manager role to nurture and guarantee first class customer relationships.
Vigo IT Solutions has been trading since March 2008, when the business began with one full time engineer equipped with only a laptop and a dream. Since then, the Birkenhead-based IT company has gone from strength to strength, with 14 members of staff, over 200 customers and close to £750,000 turnover.
The new Client Relationship Manager will be responsible for developing relationships with existing and new clients, understanding their systems to provide a tailored solution to meet the business’ needs.
The Compliance and Quality team includes three GDPR trained practitioners who will initially support customers old and new to comply with their obligations under the new GDPR Regulations that come into force on 25th May 2018. This team will be working to further develop Vigo’s compliance and quality offer for businesses – including CyberEssentials – over the next few months.
The addition of the Client Relationship Manager and Compliance and Quality team adds to Vigo’s Service Desk, Field Service and Operations teams and ensures the business maintains and strengthens the strong connections they have worked tirelessly to build with their clients.
Director Kurt Beaumont-Jones said: “As we reach our 10th anniversary, I look back to our beginnings in 2008, equipped with a driving ambition to be the best IT company that our customers have ever worked with – we take our work very seriously and we know we’re good at it, but it doesn’t mean that we can’t have fun and enjoy what we do. We still believe that Vigo is unlike (m)any other IT companies in our ethos, our friendliness and the way we work, and these new roles will continue to keep our customers at the heart of everything we do”.
Vigo IT Solutions is an IT company based in The Lauries in Birkenhead. As well as the new GDPR audits and associated support, Vigo IT services also include network installations, telephony, website hosting, hardware sales, IT support and maintenance, and IT security, strategy and consultation.
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