As a Wirral-based IT support company, we strive to be the best. This includes our team’s expert knowledge, our flexible contracts and our amazing customer care.
Please read below to see what some of our wonderful clients have to say about us!
“We recently used Vigo IT Solutions to upgrade our e-mail facilities, transferring from Imap hosting to Exchange. They also helped us to upgrade to Microsoft Office 365. From start to finish, the level of service we received was excellent. Staff arrived punctually (early, in fact) and ensured that the IT services work that had to be done was completed quickly, efficiently and with the minimum of disruption.
Afterwards, the support we received was excellent and our new systems are quicker, more reliable and help us to deliver a better quality service to our clients. The fee we paid was also very reasonable. I would have no hesitation in recommending Vigo IT Solutions Limited to any organisation looking for a friendly, reliable and reasonably priced IT support company with excellent technical knowledge.”
Richard Bennett, Bennett Williams Solicitors
“We have used Vigo IT Solutions now for four years and I can categorically state that it was one of the best business decisions we have made.
Vigo covers our total IT support services and are extremely reactive and proactive in giving this support. I would have no hesitation in recommending Vigo for your IT support and solutions.”
The Priory Partnership
“At all times we have been delighted with the professional approach, as well as the swift and efficient manner that any IT support problems or issues are dealt with.”
Andrew Earl, Earl & Co Surveyors
“The team at Vigo is helpful, friendly and totally professional and we are consistently impressed by the outstanding IT service that they offer, which is extremely flexible and issues are very swiftly resolved.”
Paula Clay, Wirral Churches’ Ark Project
“We contracted Vigo IT Solutions to complete our server update earlier this year. Our Director was hesitant as first, he could not see the benefits of updating our old IT system and was believed that we would have too much downtime in the changeover. From the very beginning of the process, Vigo IT Solutions not only met our expectations but exceeded them. Informative, proactive, and professional, their implementation was seamless. They went above and beyond and nothing was too much trouble. The process of implementing the system had minimal impact on our business; to our Director’s surprise, he did not notice any downtime.”
“Vigo IT Solutions gives the very best IT support of any IT company that I have ever dealt with. I am truly amazed at how quickly they respond to questions that we have. Your service is what any IT company should strive towards.”
“The unanimous conclusion of all of the staff members involved was that choosing Vigo IT Solutions was one of the best decisions we have made as a business.”
Danielle Jackson, OWS Engineering
“We were very apprehensive regarding moving forward with our computers and IT system, as we had been working with an antiquated system holding considerable valuable data and having had informative talks with other companies, we had not felt confident to move on. However, following an initial consultation with Kurt and then later Tom, we felt reassured by their ideas and we actually “understood” what they proposed – no technical jargon!
We agreed Tom’s proposal, we admit we still had some anxieties, but true to his word the installation began with our field engineer – Thomas, being instrumental with the proceedings. Thomas treated us with absolute respect and explained the transition every step of the way, no matter how many times we asked a question, he always gave us a speedy and pleasant response!
The transfer over was seamless and we are delighted with the new system. We have further plans to move forward with new programmes to install, but we now look forward to this without any apprehension knowing Vigo and the team are with us every step of the way. Well done Vigo… and Thomas!”
Dr Sally-Ann Doln & Dr Ian R Jones, SDS Rejuvenate MediSpa
We have used several IT service providers over the years but never encountered one that offers the level of knowledge, efficiency and customer service that Vigo IT Solutions provides.
The helpdesk are exactly that…helpful….and most issues are rectified immediately and remotely. Anything more in depth is escalated promptly and another technical engineer will provide answers or visit you.
Any strategic planning is dealt with by Kurt who is an expert that you quickly come to rely on.
In summary a great team!
Jackie Campion, Campion Solicitors